Privacy Policy
This policy explains how JOHN CONNECT SERVICE handles information submitted through our website, client portal, email, telephone and WhatsApp support channels.
Information we may collect
- Contact details such as name, phone number and email address.
- Information needed to understand a travel, software, accounting or digital-service request.
- Documents voluntarily supplied for a specific service review.
- Application references, quotations, invoices, receipts and support records.
How information is used
Information is used to review requests, communicate with clients, prepare quotations, provide agreed services, maintain records and protect against misuse or fraud.
Security rules
Clients must not send passwords, OTP codes, payment-card PINs, recovery phrases or security answers. JOHN CONNECT SERVICE does not need these details to provide assistance.
Sharing
Information may be shared only when necessary for the requested service, with the client's knowledge or authorization, or where required by law. We do not claim that website transmission is risk-free, so clients should send only the information requested.
Retention and correction
Records are kept for as long as reasonably needed for service delivery, accounting, dispute handling and legal obligations. Clients may request correction or deletion where applicable.
Contact
Email support@johnconnectservice.online or call +234 805 397 0205.