Payment Policy
This policy helps clients identify a genuine payment request from JOHN CONNECT SERVICE.
Before payment
- Submitting an initial request for review is free.
- A client should receive a written quotation or invoice before payment.
- The document should identify the client, service, amount, payment stage and important limitations.
- Payment details must match the details shown on the official quotation or invoice.
Do not pay when
- The sender refuses to provide a written service description.
- The sender promises a guaranteed visa, job, admission or government decision.
- The sender requests an OTP, card PIN, password, recovery phrase or security answer.
- The payment details were changed through an unverified message.
Receipts and records
Clients should retain the quotation or invoice, payment evidence and receipt. Report any discrepancy promptly through the official website contact details.
Refunds and cancellations
Refund eligibility depends on the written service scope, work already completed, third-party charges already incurred and any service-specific agreement. A payment is not automatically refundable because a third party refused an application or made an unfavorable decision.
Verify a payment request
Call +234 805 397 0205 or email support@johnconnectservice.online before paying when anything appears unusual.